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Privacy Policy – Lotties

1. Who We Are

Lotties (“we”, “us”, “our”) provides business consultancy services focused on sales performance, strategy, and growth.

 

Contact details:

Email: john@lottiesland.co.ukLocation: Burwash, Etchingham, UK We are the data controller responsible for your personal data.

 

2. What Data We Collect

We may collect and process the following information:

Information you provide:

  • Name

  • Company name

  • Job title

  • Email address

  • Phone number

  • Address

  • Any information submitted via our contact forms

 

Automatically collected data:

  • IP address

  • Browser type and device information

  • Website usage data (via cookies/analytics tools)

 

3. How We Use Your Data

We use your data to:

  • Respond to enquiries and provide requested information

  • Assess whether we can help your business

  • Deliver our services

  • Improve our website and user experience

  • Send relevant business communications (only where lawful)

 

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Legitimate interest – to respond to enquiries and grow our business

  • Consent – where you opt in to communications

  • Contractual necessity – where we are providing services

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5. How We Share Your Data

We do not sell your data.

We may share data with:

  • Service providers (e.g. website hosting, CRM systems, email platforms)

  • Professional advisers (legal, financial)

  • Authorities where required by law

All third parties are required to respect your data and keep it secure.

 

6. Data Storage & Security

We take appropriate security measures to protect your data, including:

  • Secure systems and platforms

  • Restricted access to personal data

  • Use of reputable third-party providers

We only retain your data for as long as necessary to fulfil the purposes we collected it for.

 

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Restrict processing

  • Request data transfer

To exercise your rights, contact: john@lottiesland.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO).

 

8. Cookies

We use cookies to:

Analyse website traffic

Improve functionality and performance

You can control or disable cookies through your browser settings.

 

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices

 

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

 

11. Contact

If you have any questions about this policy or your data:

Email: john@lottiesland.co.uk

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